Shipping & Delivery Policy

Axpecto sells access to an online software service: website audit subscriptions and credit top-up packs, used from your account dashboard at axpecto.com. We do not sell or ship any physical goods, so no shipping charges apply and nothing is sent to a postal address.

Delivery is digital and immediate. As soon as Paddle confirms your payment, your subscription plan or top-up credits are added to your account, usually within a few seconds and always within 24 hours.

For a subscription, each month's plan credits are added automatically at the start of that billing period, after the renewal payment succeeds.

Everything you buy appears in your account. Sign in and open Dashboard > Billing to see your plan, your credit balance and every payment. A payment receipt is sent by email to the address on your account.

If your payment went through but your plan or credits are not in your account after 24 hours, write to us at support@axpecto.com with the payment reference. We will add them, or refund the payment in full under our Cancellation & Refund Policy.

• Operated by: Mohammed Ashfaqudheen, trading as Axpecto
• Address: UL CyberPark, UL CyberPark Rd, Nellikkode, Kozhikode, Kerala - 673016, India
• Email: support@axpecto.com
• Telephone Support: +91 8157005774
• Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM IST